Data Protection

In application of current legislation on the protection of personal data, we inform you that the personal data collected through the forms on the website:, are included in the specific automated files of users of Kivnon’s services.

The collection and automated processing of personal data is for the purpose of maintaining the business relationship and the performance of tasks of information, training, advice and other activities of Kivnon.

This data will only be transferred to those entities that are necessary for the sole purpose of fulfilling the above purpose.

Kivnon takes the necessary measures to ensure the security, integrity and confidentiality of data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.

The user may at any time exercise the rights of access, opposition, rectification and cancellation recognised in the aforementioned Regulation (EU). These rights may be exercised by the user by sending an email to: or to the following address: C/Puig del Tudons, 6, 08210 Barberà del Vallès (Barcelona) Spain.

The user declares that all information provided by him/her is true and correct, and undertakes to keep it updated, communicating any changes to Kivnon.


For what purposes will we process your personal data?

At Kivnon, we will process your personal data collected through the website:, for the following purposes:

1. In case of contracting the goods and services offered through, to maintain the contractual relationship, as well as the management, administration, information, provision, and improvement of the service

2. Sending information requested through the forms available on

3. Sending bulletins (newsletters), as well as commercial communications of promotions and/or advertising of and the sector.

We remind you that you may oppose the sending of commercial communications by any means and at any time by sending an e-mail to the address indicated above.

The fields in these registers must be filled in, and it will be impossible to carry out the purposes expressed if these data are not provided.

How long will the personal data collected be kept?

The personal data provided will be kept for as long as the commercial relationship is maintained or you do not request its deletion, and for the period of time for which legal responsibilities may arise from the services provided.


The processing of your data is carried out on the following legal bases that legitimize it:

1. The request for information and/or the contracting of Kivnon’s services, the terms and conditions of which will be made available to you in any case, prior to any eventual contracting.

2. Free, specific, informed, and unequivocal consent, insofar as we inform you by providing you with this privacy policy, which after reading it, if you agree, you can accept by a declaration or a clear affirmative action, such as ticking a box provided for this purpose.

If you do not provide us with your details or if you do so incorrectly or incompletely, we will not be able to deal with your request, making it completely impossible to provide you with the information requested or to carry out the contracting of services.


The data will not be disclosed to any third party outside Kivnon, unless legally obliged to do so.


In cases where the user includes files containing personal data on shared hosting servers, Kivnon is not responsible for the user’s failure to comply with the GDPR.


Kivnon informs that, as a data hosting service provider and in accordance with the provisions of Law 34/2002 of 11 July 2002 on Information Society Services and Electronic Commerce (LSSI), it retains for a maximum period of 12 months the information necessary to identify the origin of the hosted data and the time at which the service was initiated. The retention of this data does not affect the secrecy of communications and may only be used within the framework of a criminal investigation or for the safeguarding of public security, being made available to judges and/or courts or the Ministry that so requires.

The communication of data to the Forces and Corps of the State will be made in accordance with the provisions of the regulations on personal data protection.


Kivnon owns all copyrights, intellectual and industrial property rights, know-how and all other rights related to the contents of the website and the services offered therein, as well as the software necessary for its implementation and related information.

The reproduction, publication and/or use of the contents, in whole or in part, of the website, other than for strictly private purposes, is not permitted without prior written consent.


The user must respect third-party software made available by Kivnon, even if it is free and/or publicly available.

Kivnon has the necessary exploitation and intellectual property rights to the software.

The user does not acquire any rights or licenses for the contracted service, for the software necessary for the provision of the service, or for the technical information for monitoring the service, except for the rights and licenses necessary for the fulfilment of the contracted services and only for the duration of the service.

For any action that exceeds the fulfilment of the contract, the user will need written authorization from Kivnon, and the user is prohibited from accessing, modifying, viewing the configuration, structure and files of servers owned by Kivnon, assuming civil and criminal liability for any incident that may occur on servers and security systems as a direct result of negligent or malicious action on their part.


The use of the services provided by Kivnon contrary to intellectual property legislation is prohibited, in particular:

Use that is contrary to Spanish law or infringes the rights of third parties.

The publication or transmission of any content that, in the opinion of Kivnon, is violent, obscene, abusive, illegal, racial, xenophobic or defamatory.

Cracks, software serial numbers or any other content that violates the intellectual property rights of third parties.

The collection and/or use of personal data of other users without their express consent or in contravention of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.

The use of the domain’s mail server and email addresses for sending unsolicited bulk email.

The user bears full responsibility for the content of his website, transmitted and stored information, hypertext links, third party claims and legal actions with reference to intellectual property, third party rights and the protection of minors.

The user is responsible for compliance with the laws and regulations in force and the rules concerning the operation of the online service, e-commerce, copyright, maintenance of public order, as well as universal principles of Internet use.

The user will indemnify Kivnon for any costs incurred by Kivnon in any case for which the user is liable, including legal fees and expenses, even in the case of a non-final court decision

Kivnon makes backup copies of the content hosted on its servers, but cannot be held responsible for the loss or accidental deletion of data by users. Similarly, it does not guarantee the full replacement of data deleted by users, as such data may have been deleted and/or modified during the period of time that has elapsed since the last backup.
The services offered, except for specific backup services, do not include the replacement of content retained in the backups made by Kivnon, when this loss is attributable to the user; in this case, a fee will be determined according to the complexity and volume of the recovery, always subject to the user’s acceptance.
The replacement of deleted data is only included in the price of the service when the loss of content is due to causes attributable to Kivnon.
In application of the LSSI. Kivnon will not send advertising or promotional communications by e-mail or any other equivalent electronic means of communication that have not been previously requested or expressly authorized by the recipients thereof.
In the case of users with whom there is a previous contractual relationship, Kivnon is authorized to send commercial communications concerning Kivnon products or services that are similar to those that were initially contracted with the customer.
In any case, the user, after proving his or her identity, may request that no further commercial information be sent to him or her through the Customer Service channels.